Order details
Shipping
Shipping charges are shown before you pay.
Your delivery address
Check your delivery address carefully at checkout. If you need to make a change after ordering, email support@northstarroastery.com with your order number. We will check whether the order can still be updated.
Tracking your order
We email tracking information when your order ships. Any delivery estimate shown with tracking comes from the carrier and may change while the parcel is in transit.
A missing or damaged delivery
Contact us with your order number and a description of the issue. For damage, keep the item and packaging and include photographs so we can review what happened.
For returns, see our returns policy.